Introduction 

These terms and conditions govern your data usage and privacy rights concerning your interactions with OHM Automation and your use of this website. By accessing our site, you fully agree to these terms. If you disagree with any aspect of these terms and conditions, we kindly ask you to refrain from using our website.

Personal Data 

Personal data refers to information that relates to an identified or identifiable individual. This includes details such as your name, phone number, signature, and other data shared when creating a customer account with us, or given for marketing or enquiry purposes.

Customer Account 
To engage in business with OHM Automation, you need a customer account. This account contains personal data that we store securely.

Collection, Processing, and Use of Personal Data 
At OHM Automation, data protection is a top priority. We adhere strictly to the legal requirements of General Data Protection Regulation (GDPR) and the Telecommunications Act when it comes to collecting, processing, and using your personal data.

We operate under the principle that data collection is for specific purposes. We collect, process, and store your personal data solely to facilitate your purchases of products and services, which may include future service guarantees, technical and maintenance support, and our marketing objectives. Your personal data will only be shared with third parties if necessary for contract delivery, invoicing, or with your prior consent. In the context of order processing, our service providers (e.g., suppliers) will receive only the necessary data to perform their tasks. Any other use of this information is strictly prohibited from our appointed service providers.

For your orders, we require accurate information, including your name, address, and payment details. We also need your email address to confirm your order and maintain communication with you. We take data protection within our organisation very seriously, ensuring that our employees and appointed service providers are bound by confidentiality and comply with data protection laws.

We may request your information through various forms to process your enquiries. This can include your first name, last name, contact number, email address, and address. Additionally, we will ask you to confirm your consent for us to use your information to process your requests, whether you are seeking more information, collaborating with us, or requesting information through a web form on our website.

Use of Your Data for Advertising Purposes 
In addition to processing your data to complete your purchase with OHM Automation, we use this information to communicate with you about your orders and marketing campaigns to recommend products or services that may interest you.

You have the right to object to the use of your personal data for advertising, either generally or for specific cases. You can do so by contacting us using any of the contact details outlined at the end of this policy (e.g., email, letter).

Emails  
We will only send you emails if you have explicitly confirmed that you wish to receive communications about our products and services. If you decide later that you no longer want to receive emails from us, you can request removal from our email list at any time. This can be done through any contact methods mentioned at the end of this policy or by using the unsubscribe link included in each marketing email.

To ensure your request has been processed accurately, we may send you a confirmation email shortly after you submit a form. This will not enrol you in any newsletter unless you have explicitly requested to subscribe to our marketing communications in any form submission.

Social Media Marketing  
The OHM Automation website may employ social media tracking to deliver specific ad content to you in the future. This may include the use of pixels and similar technologies to track actions you take on our website, such as completing a contact form.

Use of Cookies 
Cookies are used on this website. These are small text files stored on your device by your browser. You can manage cookie preferences through your browser settings (e.g., preventing or deleting cookies). Please refer to the instructions from your browser or device manufacturer. The cookies we use enhance the user-friendliness of the website. Please be aware that if you object to cookie usage, you may not be able to access all website features fully.

We currently use cookies for Google Analytics. Furthermore, so-called session cookies are used, which are necessary for the functionality of our services and are only stored for the duration of the visit.

Google Analytics
In order to constantly improve and optimise our products, services and offers, we use Google Analytics as a tracking technology.

Google Analytics uses cookies, which are stored on your browser and enable an analysis of the use of our website. The information generated by the cookies about how you access and use our website, including your IP address, is transmitted to a Google server in the USA and stored there.

You can prevent Google from collecting data generated by cookies by clicking the link: https://tools.google.com/dlpage/gaoptout?hl=install and installing the available browser plugin.

Secure Data Transfer
At OHM Automation, your personal data is encrypted by our digital security systems during transfer. Our website is regularly maintained and employs robust technical measures to protect against damage, destruction, or unauthorised access.

Your Rights
You have the right to access, correct, delete, restrict, transfer, revoke, and object to the processing of your data. If you believe that your data is being processed in violation of data protection laws or your rights have been infringed upon, you have the right to file a complaint with the relevant supervisory authority.

Changes to This Data & Privacy Policy
We reserve the right to update this privacy policy. The most current version will always be available at this link: XXXX.

Contact Us
If you wish to contact us regarding any of the information in this policy please use the contact information outlined below. 

OHM Automation 

6 Acland Way
Farleigh meadows
Tiverton
Devon
EX16 5QA 

Tel: 07912 964183
Email: info@ohmautomation.uk